FAQs

  • Where are you located?

    In clinic sessions are located at The Ridge Medical Centre and Clinical Pilates sessions are held at Honey & Co studio in Baldivis.

    We are open on Tuesdays, Thursdays and Fridays for appointments.

  • What conditions does a pelvic health physiotherapist treat?

    Pelvic health physiotherapists treat a range of conditions related to bladder, bowel and sexual dysfunction. This is including but not limited to;

    - Pelvic organ prolapse
    - Stress and urge urinary incontinence
    - Overactive bladder
    - Pain with penetration
    - Constipation
    - Endometriosis related pain
    - Faecal incontinence
    - Pre- and post- gynaecological surgery
    - Return to exercise/sport program post-pregnancy
    - Pelvic girdle pain
    - Rectus abdominis separation
    - Six week post-natal checkup
    - Pre- and post-prostatectomy surgery for men

    She also treats musculoskeletal conditions for patients of all gender and age.

  • Do you have HICAPS?

    Unfortunately, we do not have a HICAPS terminal onsite. All appointments are to be paid in full on the day and an invoice will be printed out for you with the necessary details for you to process your claim online.

  • Do you accept care plans from GPs?

    Yes, we do. You will need to scan and E-Mail your care plan to us at elynn.pelvichealthpt@gmail.com prior to attending your first appointment.

    Please note that you will have to pay the full fee upfront on the day of your appointment and submit the claim to Medicare on your own.

  • Do I need a doctor's referral?

    No, you don’t need a doctor’s referral for a physiotherapy consult. It will not affect the rebate you receive from your private health fund.

  • Do I really need an internal examination?

    An internal examination will help to identify to what extent your pelvic floor muscles contribute to your symptom/s and also helps your physiotherapist prescribe the more effective treatment based on examination findings.

    Your physiotherapist will explain what happens during the examination and you will be given time to consider whether you’d like to proceed or not. You do not have to have an internal examination if you do not want it, however, it may not be as beneficial compared to having one.

  • I am currently menstruating, is it still okay to come in?

    Having your period will not affect the assessment itself, however, if you experience heavy bleeding or pain during your cycle, we are happy to postpone your appointment. We want you to be comfortable during your consultation with us!

  • What is your cancellation policy?

    We do require at least 48 hours notice to cancel your appointment so it can be offered to someone else in need or there will be a $100 late cancellation/non-attendance fee.

  • Are you a stockist for Olive & Bee?

    Yes, we love this product and have the 55ml tubes in stock for $24.95 per tube. Please E-Mail us at elynn.pelvichealthpt@gmail.com or fill in the contact form to arrange pick up at The Ridge Medical Centre Baldivis.

    For more information on the uses of this product, visit their website : https://www.oliveandbee.com.au/